Ski Resort - PalCall Tsumagoi
Lift & Resort Status
2024.7.13 7:55 update
20 Bottom of the Mountain
13 Top of the Mountain
Snow Depth
--- cm Low
--- cm High
Moderate Breeze​
Palcall Tsumagoi Resort Operation Information
Operating Days
July 6, 2024 - October 14, 2024: Every Saturday, Sunday, and Holiday
Obon Period: August 10 - 18 (Total 39 Days)
Gondola Operating Hours
Sightseeing Rides: 8:00 AM - 3:00 PM (uphill)
MTB Rides: 8:00 AM - 3:30 PM (uphill)
*Note: Operations may change due to weather conditions.
Hotel Operating Days
June 29 (Check-out June 30)
August 10 - 11 (Check-out August 12)
August 16 - 17 (Check-out August 18)
September 14 - 15 (Check-out September 16)
We look forward to welcoming you.
- Winter Season Passes for 2024/25 Now On Sale
- Early Bird MTB Season Passes Now Available
- Now Accepting Participants for the Popular Mount Azumayasan Trekking Event
- MTB Beginner Welcome Campaign: Free gondola lesson when renting for 2 or more people
*Note: Operations may change due to weather conditions.
Gondola Ticket Prices
Round Trip: Adults 3,000 yen, Children 1,500 yen, Pets 800 yen
One Way: Adults 2,000 yen, Children 1,000 yen
Facility Operating Hours
Ski Center: 7:30 AM - 5:00 PM
Ticket Counter: 7:30 AM - 4:00 PM
Center Shop: 8:00 AM - 4:00 PM
Rentals: 7:45 AM - 4:00 PM
Tsumagoi Dining: 11:00 AM - 2:00 PM (Last Order 1:30 PM)
Azumayasan Onsen: 12:00 PM - 5:00 PM (Exit by 5:00 PM)
Tsumagoi Gondola Operating​
No.1 high-speed lift Closed
No.2 high-speed lift Closed
No.3 pair lift Closed
No.4 high-speed lift Closed
Snow Escalator Closed
Tube Park CLOSE​

About The Hotel


Ski Resort About

Palcall Tsumagoi Resort Hotel

#spring #summer #autumn #winter

Various facilities and Free services at the Ski Resort

A well-known Ski Resort by the local skiers and the local snowboarders. During your stay at Palcall Tsumagoi Ski Resort Hotel, enjoy free access to a wide range of convenient facilities. Beyond skiing and seasonal activities, we offer year-round amenities to cater to all your needs.

Hot spring (Onsen)

"Azumaya-san no Yu"

Indulge in the soothing waters of Azumaya-san no Yu, known for its mild alkaline content that hydrates your skin. The warmth also enhances overall health including blood circulation. Take a 5-minute dip for rejuvenating effects on your skin, body, and mind. If you prefer, feel free to stay longer and fully immerse yourself in the tranquil ambiance.

Source: Tsumagoi Baragi Onsen

Hot Spring Quality: mild alkaline hot spring, colorless and transparent, tasteless and odorless, hypoallergenic 

*Please bring towels from your room.
**You can still use Onsen after checking out. (Towel fee is 300 yen.)


6:00-10:00 / 12:00-23:00


Center house 3rd floor

Lounge / Bar

Cheers to you!

When the sun rises, savor a cup of coffee in our lounge while the caffeine and scenery from an altitude of 1,500 meters get you ready for the day.
When the moon graces the sky, indulge in exquisite spirit drinks that turn your night into a magical experience.


Lounge : 7:00 - 10:00 / 15:00 - 22:00 (Welcome Drink)
Bar: 18:00 - 21:30

Activity Area

Stay fit no matter where you are!

Whether you’re here for a nice vacation or a business trip, our guests are welcome to access the gym equipment for free.

For the table tennis and pool table there will be a fee of 600JPY for 30 minutes of rental.

The Gym (complimentary for in-house guests)


7:00 - 22:00

Library Area

Bookworm heaven is here

Our library provides you with various magazines, manga, and more. Enjoy your read anytime during your stay because we are open 24/7. If you seek a peaceful moment while on your trip, we recommend you check our books out.

*In order to alleviate congestion, the maximum number of people who can use the library at the same time is limited to 40.


24hours open


[Reservation required]
Free shuttle for hotel guests only

Karuizawa Station South Exit

1F shuttle bus stop

From Karuizawa Station south exit to Hotel

Operate period: December ski resort opens to end of March
Departure time: 9:15, 13:00, 18:00

From Hotel to Karuizawa Station

Operate Period: December ski resort opens until the end of March
Departure time 7:40, 11:30, 16:30

Manza Kazawaguchi Station

From the ticket gate and dispatch near the bus stop on the left side

From Manza/Kazawaguchi Station to Hotel

Operation period: Hotel operation days
Departure time 12:50

From Hotel to Manza/Kazawaguchi Station

Operation period: Hotel operation days
Departure time 14:30

  • A scheduled free shuttle will be operated for guests using the hotel accommodation plan or day-use plan.
  • For reservations and inquiries, please contact the hotel. +81 (0)279-96-1166
  • Shuttle service is reservation guests only. Please make a reservation directly with the hotel by 12:00 noon the day before the arrival date. Please note that the shuttle bus will not operate without a reservation.
  • Karuizawa ⇔ The time required to the hotel is usually 50 minutes. Manza/Kazawaguchi ⇔ Hotel time: 20 minutes in normal time.
  • Please tell the staff your name and number of people when boarding.
  • Depending on the weather and road conditions, it may take some time to arrive at Karuizawa Station.
  • In the case of a taxi, it costs about 18,000 yen per taxi. If you are using a local bus, take the Seibu Kogen Bus (bound for Kusatsu Onsen) from the north exit and get off at Manza-Kazawaguchi Station for about 70 minutes (about 2,000 yen per person), then take a taxi for about 20 minutes (about 6,000 yen)





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