FACILITIES
Azumaya-san
Hot spring
Japan’s natural hot spring and sauna, perfect after your adventure day.
Ticket is available at Ticket Counter
3rd Floor at Center House
Operating Hours:
Everyday from 6:00 AM - 9:00 AM &
12:00 PM - 11:00 PM
Rental
No gear? No problem! PalCall Tsumagoi offers premium ski and snowboard rentals for all ages. Just bring yourself!
Underground Floor at Center House
Operating Hours:
Weekday: 7:45 AM - 4:30 PM
Wednesday, Saturday, Sunday &
Public Holiday: 6:15 AM - 4:30 PM
Changing Room/
Coin locker
Our changing rooms and coin lockers ensure a convenient experience. Store your gear securely while you hit the slopes and enjoy your day worry-free!
Underground Floor at Center House
Operating Hours:
Weekday: 8:00 - 16:30
Weekend: 6:30 - 16:30
Ticket office &
information desk
Visit our Ticket Office & Information Desk for all your needs: purchase tickets, get info, and enjoy a seamless experience.
1st Floor at Center House
Operating Hours:
Weekday: 8:00 - 16:30
Weekend: 7:30 - 16:30
Palcall SNOWSPORTS SCHOOL
Join our Ski Academy for proper lessons, tailored for first-timer, beginner and advance levels. Perfect your skills and enjoy the slopes with confidence!
1st Floor at Center House
Operating Hours:
Everyday: 9:00 - 16:30
Shop
Visit our Ski Shop for top-quality accessories, snacks and beverages Everything you need for an unforgettable winter adventure!
1st Floor at Center House
Operating Hours:
Everyday: 9:00 - 16:30
Tsumagoi Dinning
Enjoy an international buffet featuring Tsumagoi’s fresh highland vegetables and local ingredients.
1st Floor at Center House
Operating Hours:
Breakfast: 7am - 9:00am (L.O. 8:45am)
Dinner: 18pm - 21:00pm (L.O. 20:30pm)
Addicted Cafe
Dive into classic American cuisine with juicy burgers, crispy fries, and classic comfort dishes. Satisfy your taste!
1st Floor at Center House
Operating Hours:
Everyday: 9:00 - 15:00
Bar
Sip on exquisite Japanese cocktails and enjoy delicious snacks in a welcoming, authentic atmosphere!
2nd Floor at Center House
Operating Hours:
Everyday: 9:00 - 16:30
Ski lift & Gondola
Experience breathtaking views and a premium ride on our gondola, the longest in Kanto. Perfect for scenic mountain journeys!
Ski area next to Center House
Operating Hours:
Everyday
*Operating hours - mostly open from 8:00 am onwards
Shuttle Bus
Enjoy seamless access with our complimentary shuttle bus from Karuizawa Station to Palcall Tsumagoi Ski Resort.
Pick up - Drop off at Karuizawa Station
Operating Hours:
Everyday
Kid's room
Enjoy a stay at Palcall Tsumagoi with our family-friendly kids’ room, featuring safe and fun activities for kids
1st Floor at Center House
Operating Hours:
Weekday:
Weekend: