FACILITIES
In the center house, there is a large hot spring bath with a sauna. After enjoying skiing and playing in the snow, heal your cold and tired body at Azumaya-san no Yu.
3rd Floor at Center House
No gear? No problem! PalCall Tsumagoi offers premium ski and snowboard rentals for all ages. Just bring yourself!
1st Floor at Center House
Operating Hours:
Weekday 7:30～16:30
Wed/Weekend 6:00~16:30
Wed/Weekend(After March） 5:30~16:30
Changing Room/
Coin locker
Our changing rooms and coin lockers ensure a convenient experience. Store your gear securely while you hit the slopes and enjoy your day worry-free!
1st Floor at Center House
*Paid lockers are also available on the 3rd floor of the center house and the hotel connecting passage
¥ Coin locker from 200 JPY
Visit our Ticket Office & Information Desk for all your needs: purchase tickets, get info, and enjoy a seamless experience.
2nd Floor at Center House
Weekday 7:30~15:00
Wed・Weekend 6:00~15:00
Wed・Weekend（After March） 5:30~15:00
Join our Ski Academy for proper lessons, tailored for first-timer, beginner and advance levels. Perfect your skills and enjoy the slopes with confidence!
2nd Floor at Center House
Operating Hours:
Everyday: 8:00 - 16:00
¥ From 12,000
Shop
Visit our Ski Shop for top-quality accessories, snacks and beverages Everything you need for an unforgettable winter adventure!
2nd Floor at Center House
Operating Hours:
Everyday: 8:00 - 16:00
Enjoy an international buffet featuring Tsumagoi’s fresh highland vegetables and local ingredients.
2nd Floor at Center House
Mon to Fri：
Breakfast：07:00〜09:00（L.O 08:30)
Lunch：11:00〜14:30（L.O 14:00)
Dinner：18:00〜21:00（L.O 20:30)
Weekend/Public Holiday
Breakfast：07:00〜09:00（L.O 08:30)
Lunch：10:30〜15:30（L.O 15:00)
Dinner：18:00〜21:00（L.O 20:30)
Addicted Cafe
Dive into classic American cuisine with juicy burgers, crispy fries, and classic comfort dishes. Satisfy your taste!
2nd Floor at Center House, in front of the slopes
Drink/Dessert
8:00～17:00 & 18:00～23:00
Main Meal
8:00~16:00 ＆ 18:00～22:00
Cocktail Bar
Dec - Feb 11:00~23:00
After March 11:00～22:00
Bar
Sip on exquisite Japanese cocktails and enjoy delicious snacks in a welcoming, authentic atmosphere!
2nd Floor at Center House
Operating Hours:
Everyday: 9:00 - 16:30
Experience breathtaking views and a premium ride on our gondola, the longest in Kanto. Perfect for scenic mountain journeys!
Ski area next to Center House
Operating Hours: Everyday
*Operating hours - mostly open from 8:00 am onwards
Enjoy seamless access with our complimentary shuttle bus from Karuizawa Station to Palcall Tsumagoi Ski Resort.
Pick up - Drop off at Karuizawa Station
Operating Hours: Everyday
Kid's room
Enjoy a stay at Palcall Tsumagoi with our family-friendly kids’ room, featuring safe and fun activities for kids
2nd Floor Center House
Operating Hours: 7:00 - 16:00
In-Room Information
Discover everything you need for a comfortable stay at Palcall Tsumagoi Hotel. From Wi-Fi and room lighting to check-out times, cleaning schedules, and emergency guidance, all the essential information is right here. Make the most of your stay with our handy tips and in-room amenities.